Official Document

Terms & Conditions

Effective Date: January 1, 2026 | Last Updated: September 2026

Welcome to the website of Wize Home Services ("Company", "we", "our", or "us"), located at 519 US-321, Hickory, NC 28601. By accessing or using our website (https://www.wizehomedirect.com/) or submitting a request for a free estimate or service, you agree to be bound by these Terms & Conditions.

SMS Terms & Conditions

Text Messaging Disclosures & Carrier Compliance

Wize Home Services offers optional text messaging programs to communicate with customers regarding estimate requests, appointments, project updates, and promotional offers.

1. Informational & Transactional Messaging Program

Customers who affirmatively check the optional Informational SMS consent box on our website forms agree to receive text messages concerning:

Estimate requests and consultation confirmations
In-home appointment scheduling and arrival reminders
Project status updates, material delivery notices, and installation schedules
Customer care inquiries and service notifications

2. Marketing & Promotional Messaging Program

Customers who affirmatively check the separate optional Marketing SMS consent box agree to receive:

Promotional offers and seasonal discounts
Home improvement tips and maintenance reminders
Special pricing incentives for roofing, window, siding, and remodeling projects

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Message Frequency:Message frequency varies based on project activity or promotional campaigns.

Message & Data Rates:Message and data rates may apply depending on your wireless mobile carrier plan.

Opt-Out (STOP) Instructions:Reply STOP at any time to unsubscribe from text messaging. You will receive one final confirmation message.

Customer Support (HELP):Reply HELP for assistance or contact our office directly at (828) 222-4337.

Carriers are not liable for delayed or undelivered messages.

Services & Estimates

All free estimates provided via our website or in-person consultation are subject to physical property inspection and formal scope verification. Written contracts provided prior to work commencement supersede website marketing summaries.

Intellectual Property & Website Use

All branding, logos, trademarks, text, gallery photos, and content on this website are the property of Wize Home Services. Unauthorized reproduction or scraping is strictly prohibited.

Contact & Business Inquiries

Wize Home Services

519 US-321, Hickory, NC 28601

Phone: (828) 222-4337

Website: https://www.wizehomedirect.com/